FREQUENTLY ASKED

We independently review solar and battery quotes to assess system sizing, component quality, warranty terms, realistic payback periods, and pricing compared to current market rates. We don't sell anything — we just provide honest analysis to help you make the best decision.

Anyone who has received a solar or battery quote and wants independent verification before signing a contract. Whether you're a homeowner, small business, or farm operator, getting a professional second opinion can save you thousands of dollars.

We offer three turnaround options: Standard (5 business days), Priority (48 hours), or AI-Powered (instant). Choose based on your timeline and budget. Once you submit your quote and electricity bills, we get to work right away.

Just two things: (1) Your solar/battery quote from the installer, and (2) Your last 3 months of electricity bills. These give us all the information we need to do a thorough analysis. You can email them to info@cleanenergyadvisor.com.au after booking.

A plain-English summary covering: Is the system sized right for your usage? Are the components good quality? What's the realistic payback period? Is the price competitive? Should you go ahead, negotiate, or walk away? We break down the complex technical details so you understand exactly what you're buying.

We offer three options: AI-Powered ($99 - instant), Standard ($199 - 5 business days), or Priority ($249 - 48 hours). All prices include GST. No hidden fees. You pay once, upfront, and that's all you owe us.

We stand behind our work. If you're not satisfied with our review, contact us within 7 days of receiving it and we'll discuss your concerns. Most customers find our analysis invaluable for making their decision.

We accept all major credit and debit cards (Visa, Mastercard, etc.) through our secure Stripe payment processor. Your payment information is never stored by us — Stripe handles all the security.

Simple: (1) Click "Book Now" and fill in your details, (2) Choose your review type (Standard, Priority, or AI), (3) Pay securely via Stripe, (4) You'll get a confirmation email with next steps. The whole process takes about 2 minutes.

Ideally, book our service AFTER you've received the installer's quote but BEFORE you sign any contracts. This gives you time to get our analysis and negotiate if needed. Don't rush into a contract without an independent review — it could cost you thousands.

We'll email your report to the address you provided during booking. For Standard reviews (5 business days), we send it within that timeframe. For Priority (48 hours), it's even faster. For AI-Powered, you get it instantly on the success page.

Absolutely. We're here to help you understand the analysis. If anything in the report isn't clear, or if you want to discuss your options, just email us at info@cleanenergyadvisor.com.au. We typically respond within 24 hours.

No. We're completely independent. We don't sell solar panels, batteries, or installation services. We don't earn commissions from installers. Our only income is the flat fee you pay us for the review. This means our analysis is 100% unbiased.

Yes. Your personal and quote information is kept confidential. We don't share your details with installers, solar companies, or anyone else. We only use your information to complete your review and communicate with you. Your privacy is important to us.

Completely. We use Stripe, one of the world's most trusted payment processors. Your credit card information is encrypted and never stored by us. Stripe handles all payment processing and security — we're PCI compliant by default.

Clean Energy Advisory is a team of energy engineers and analysts with combined years of experience in solar design, electrical engineering, and energy systems analysis. We've reviewed hundreds of quotes and helped customers avoid poor decisions. We're based in Melbourne and available 9am-5pm, 7 days a week.